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Sorry to hear that you are having issues with Colors.

Here are a few things you can try to fix the issue:

If you have a question about how to use Colors, the manual is the best place to start.

Start Learning

💜   Inside After Effects

Ensure access to files and network

Enable the JavaScript Engine

Update After Effects

💿   In your system settings

Update Windows

Set English as your OS Language

🛜   In your network settings

Try disabling your firewall

Try disabling your antivirus

Turn off VPNs

Try a different Internet Connection

Still having issues?