Debugging Adobe Extensions

Sorry to hear that you are having issues with Kangaroo.

Here are a few things you can try to fix the issue:

If you have a question about how to use Kangaroo, the manual is the best place to start.

📦 ZXP Installer

Update your ZXP installer

Try installing manually

💜 Inside After Effects

Ensure access to files and network

Enable the JavaScript Engine

Update After Effects

💿 In your system settings

Update Windows

Set English as your OS Language

🛜 In your network settings

Try disabling your firewall

Try disabling your antivirus

Turn off VPNs

Try a different Internet Connection